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TriMicro Software was founded in Melbourne in 1981 and has
continued to provide innovative and powerful software to the
Aged Care Industry for 35 years. TriMicro software is consistently
updated to take advantage of the latest technologies,
including "Cloud-Based" distributed systems, and enabling
this enormous power to Aged Care facilities and businesses
all across Australia.
Software North Pty Ltd, the developers of TriMicro, has a Payroll Bureau, using TriMicro software. The bureau is currently processing almost $100 million in pays annually. Our friendly support staff are extremely knowledgeable in all aspects of our software, as they themselves are using it on a daily basis. Incidentally, the bureau facility is available for both long or short term payroll processing. Be assured that, be it a sudden illness or that well-earned holiday, you have expert payroll staff available at short notice. The motto: “The Pays Must Get Through”
Contact us now to find out how our software and/or our Bureau can help your business become more efficient and cost-effective.
It has been over 3 years now since TriMicro brought you TriOnline and our Cloud based Residential Roster System and we didn’t stop there. Since then we have worked hard to continually develop TriOnline to provide you with state of the art Residential and CDC Rostering Modules and the Employee Web Hub. We are now looking at ways to streamline the employee hub to ensure your employees are up and running with their TriOnline accounts as quickly as possible.
To enable this each facility will need to have a nominated TriOnline Administrator. The Administrator will then be able to set up TriOnline accounts and send out welcome emails to the new employees. This will reduce the time it takes to get new staff up and running with a TriOnline account.
The Administrator will also be able to view a dashboard that will show them:
This will give the Administrator the option to tidy up the discrepancies helping to ensure that the system has the correct up-to-date information.
With the advent of our cloud based products has come the expectation of 24/7 availability. And we can assure you that we do our utmost to keep our systems available in line with industry standards. But, unfortunately, no one can guarantee the system will be available 100% of the time! At Software North we take this very seriously and work hard to ensure that we can provide maximum uptime. To facilitate this we need to be notified as early as possible that there is an issue with TriOnline; therefore we have a short troubleshooting procedure and an out-of-hours emergency SMS contact number to alert us if the issue is definitely on our end.
The Troubleshooting & Emergency Procedure is now available for download from the TriOnline website. To view and download this procedure simply go to https://trionline.com.au and log into your account.
You have probably heard of the government's Single Touch Payroll (STP) initiative. This is designed to streamline the way that employers will be able to meet their reporting obligations to the ATO for payroll, tax and superannuation, by doing it at the same time as they pay their employees, instead of running a separate process. STP will come into effect 1st July 2018 and currently the development team at Software North are working hard to ensure that TriWinPay will up and ready.
Timeline from the ATO: